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Prices are subject to change based on raw material cost increases, tariff changes, increased shipping costs and currency fluctuations.

CUSTOMER CARE

1. Safety

Paddling a performance surfski may be potentially dangerous if not used with caution. Always use a PFD and a leash to secure you to the craft. Never paddle alone on open waters. Make sure you are dressed for the water temperature and that you can perform a re-entry if falling out. Do not paddle in conditions you cannot handle. Check your craft, rudder and rudder lines, screws, accessories etc, regularly, and before doing open water crossings. Be prepared by having a well thought out safety plan and always bring a water proof stored mobile phone in case of an accident.

2. How To Set Up Your New NK Surfski

All our surfskis are prepared to enable you to get ready to paddle as easily as possible.

You first need to adjust the footplate so it fits your length. You can adjust the footplate by pulling the rope just behind the plate. Standard recommendation for length, is when you can push one leg down and rotate a little with your hips so the back of your knee touches the “hump”. This should not be possible when pushing both legs. From here you can adjust one ”klick” back or forth, to find the optimal length for you.

As you adjust the length of the footplate, the ropes will self adjust accordinglyYou do not need to adjust the steering ropes.  Double check that the ropes glide through the holes in the pedals after you adjust the footplate.  If you would like to adjust the angle of the pedals, you can do that by either shortening the ropes or adding some more length, by adjusting the rope locker mechanism behind the footplate. If you are doing ocean paddling, we recommend you to have the pedals almost straight up (towards you) for maximum steering potential. If you are doing most flat water paddling you can have the pedals more forward, about straight with the plate.

Now you are ready to go!

3. Transporting Your NK Surfski

The minimum requirement to transporting your surfski by car, is a padded roof rack and webbing straps, however this is the least secure way of carrying the kayak as the kayak is prone to shifting due to side winds. Bow and stern ties are advisable. The kayak is prone to get damaged when strapped to a bare roof rack, as the load will be placed on two relatively small pressure points on the kayak, and this may cause cracking or even worse; damage to the construction of the ski itself.

A padded pair of upright bars bolted to the roof rack helps stabilize the boat in side winds (though not necessarily from damage if it sits on a small pressure point). This may be lessened by resting the boat on its side.

The best transport solution is to place the kayak in hull shaped cradles. These cradles stop the boat from moving in side winds, and maximize the contact pressure point areas.

For cars with roof bars close together, it is sometimes better to transport the kayak upside down; just make sure you have proper support on the rack or cradle.

Pay extra attention when transporting all craft. Don’t tie too hard!

4. How To Use The Self Bailer

The self bailer is positioned between your legs, as far back in the cockpit as possible and at its lowest point.  

NOTE, it is very important that you don’t get sand in the bailer! If leaving the boat on the beach make sure you have closed the bailer before putting it down. If the bailer doesn’t operate smoothly, it is likely you have some sand in it. You will need to wash it out with fresh water.

5. After Your Paddle / Storage

If you are paddling in salt water, you need to wash your kayak with fresh water after every paddle!

Keep the kayak out of direct sunlight to best preserve your surfski, as paint pigment can fade due to the UV light over a period of time

Store the boat in proper cradles. Make sure not to store the boat on small pressure points as it can deform the shape of the boat. We recommend you use a minimum 10 cm support with foam at both points.

If you cover the kayak with a tarp or similar (kayak cover), note that trapping moisture between the cover and the kayak surface may lead to small bubbles and blisters in the paint surface. Only use a tarp for short periods. Remove and dry both kayak and tarp if condensation builds up under the cover. Ideally, hang the tarp to prevent it touching the kayak, as this allows for good ventilation.

The best solution for storing your kayak is to keep it inside a garage or shed. This generally reduces moisture in and around the kayak, and shades it from UV light.

6. Warranty

Nordic Kayaks guarantee the original owner, who bought the product from Nordic kayaks or any authorized NK dealer, that all our products should be free from defects in construction or workmanship for two years from the date of purchase. If such damage should occur, NK will repair or replace the product free of charge. The original invoice is your proof of purchase.

If you returning your product in a warranty-repair matter by freight, buyer needs to pay for the freight to the local dealer or to Nordic Kayaks HQ in Sweden. When product is repaired Nordic Kayaks will arrange and pay for delivering the product back to buyer.

Always contact Nordic Kayaks or your local dealer before sending anything back to us! We will help you with the process.

The following is not covered by warranty:

  • Damage due to hitting objects during paddling, transportation or in storage

  • Damage caused by improper handling, such as tie downs or transportation, storage etc. Refer #3 and 5 above.

  • Damage due to surf or water conditions

  • Defects caused by improper storage. Refer #5 listed above

  • Defects due to storing in sun. Refer #5 listed above

  • Cosmetic blemishes. Refer #5 listed above

  • Any modification/s made to the product after purchase

  • Products purchased as “demo" products

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